AI training and consultancy

Practical AI training your team will actually use

Instructor-led courses and consultancy for Claude, Microsoft 365 Copilot and Copilot Studio. Hands-on, built around your real work, and delivered on-site in the UK, Ireland and internationally, or live online.

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Private training for your team UK, Ireland and international, or live online Standard and bespoke courses

Choose your AI platform

Training and consultancy for the tools your organisation is adopting.

Claude

Anthropic's AI assistant for writing, analysis, research and everyday knowledge work. Our courses cover prompting, Projects, Skills, connectors and Cowork for business teams and specific roles, plus Claude Code and the Claude API for developers.

Explore Claude courses

Microsoft 365 Copilot

Get dependable results from Copilot in Word, Excel, PowerPoint and Outlook. Practical prompting, automation and responsible use for everyday Microsoft 365 work.

Explore Copilot courses

Microsoft Copilot Studio

Learn to build, test, share and govern your own AI agents. Start with our Copilot agents and Agent Builder course, or ask us to build a bespoke Copilot Studio programme around your use cases.

Explore agent courses

How it works

From first conversation to confident, everyday use.

Free discovery call

Tell us about your team, your tools and what you want to achieve. We'll recommend a standard course or design a bespoke one.

Training built around your team

Hands-on sessions using practice files and, where your policy allows, your own documents. Delivered on-site in the UK, Ireland and internationally, or live online.

Make it stick

Go further with consultancy: a readiness assessment, rollout and adoption support, or a custom-built agent or workflow.

Popular courses

A few places to start. Every course can be customised for your team.

Claude foundations

Claude for Business Professionals (Beginner)

From First Prompt to Reliable Everyday Use

  • 7 hours (1 day)
  • Beginner

Claude can read your documents, draft and edit your writing, check facts on the web, analyse a spreadsheet and build a small tool, but only if you ask in the right way and check what comes…

Claude can read your documents, draft and edit your writing, check facts on the web, analyse a spreadsheet and build a small tool, but only if you ask in the right way and check what comes back. This one-day course takes you from your first prompt to a working routine you can trust: what Claude is good and bad at, how to set it up safely, how to write prompts that get a useful first answer, and how to turn a good result into something you can repeat.

You will learn to

  • Explain what Claude does well and where it goes wrong, and apply three simple rules for using it safely at work
  • Write clear prompts with GCES (Goal, Context, Expectations, Source) and improve an answer by refining it rather than starting again
  • Upload documents and have Claude summarise, extract and compare them, then check the result against the original
Suited to Business professionalsManagers and team leadersAdministration and operationsMarketing and communications
From £1,500
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Claude productivity

Claude as Your Everyday Work Partner

Prompting, Projects, Cowork and Microsoft 365

  • 14 hours (2 days × 7 hours)
  • Beginner to Intermediate

Most people start with Claude as a chatbot. This course shows how to turn it into a dependable work partner that knows your role, remembers your material, works in the background and sits inside the Microsoft 365 tools you use every day.

You will learn to

  • Choose the right model, plan and workspace for a task, and manage the risk of wrong or invented answers
  • Write context-rich prompts with the GCES method and set Claude up to respond in line with your role and tone
  • Build a Project, an Artifact and a Skill for your own work
Suited to ManagersAnalystsAdministratorsProject and operations leads
From £1,500
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Copilot productivity

Microsoft 365 Copilot Chat

Prompting and Automation for Word, Excel, PowerPoint and Outlook

  • 14 hours (2 days × 7 hours)
  • Beginner to Intermediate

Microsoft 365 Copilot Chat is an AI assistant that helps you write, summarise, analyse and automate everyday work. This course builds practical skill across Word, Excel, PowerPoint and Outlook, starting with how generative AI works, how to get access, and a simple method for writing prompts that get good results.

You will learn to

  • Use Copilot Chat to generate content and insights for tasks in Word, Excel, PowerPoint and Outlook
  • Write and refine prompts with GCES, and use personas to adjust tone and style
  • Generate formulas, analyses and chart ideas from plain-language requests, and verify the results
Suited to AdministrationCommunicationsData analysisTeam leaders
From £1,500
View course Enquire

View all courses

Why teams choose BlackpointAI

Hands-on, not slide-heavy

Every session pairs a short demonstration with an exercise, using practice files provided for each one.

Built around your work

Courses are tailored to your tools and industry, and can use your own everyday documents where your policy allows.

People stay in charge

We teach checking, review and sensible data rules from the start, so AI speeds up work without lowering standards.

Private to your team

Courses run for your people only, so you can work on real examples and talk openly about your own processes.

On-site or online

We travel to you in the UK, Ireland and internationally, or run live online sessions for teams anywhere.

Bespoke when you need it

Can't find the right course? We design bespoke training and customise any standard course to fit.

Consultancy to make it stick

Training builds skills. Consultancy turns them into working practice.

AI and Copilot readiness assessment

A structured review of your use cases, tools, data and skills, ending in a practical roadmap.

Rollout and adoption programme

Pilot, train, support and measure, so a new tool becomes everyday practice rather than a one-off launch.

Agent and workflow builds

Working agents and workflows built around your processes with Copilot Studio and Claude.

Explore consultancy

Past work

Examples of hands-on AI delivery from before our focus on training and consultancy.

Financial services advising

AI-driven lead qualification for an M&A advisory firm

A scored questionnaire and machine learning model that helped advisors see which business owners were ready and able to sell.

Read the case study
Art and creative media

AI-powered stock photo submission tool

An AI agent that automated image tagging and metadata for a professional photographer's multi-agency uploads.

Read the case study

Not sure which course is right for your team?

Book a free discovery call. We'll talk through your team, your tools and what you want to achieve, then recommend the right course or design a bespoke one.

Book a free discovery call Send an enquiry